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Smart Learning Tips

Insights and learning – shared for free!

This is where you’ll find all our blog posts filled with free tips and useful guidance to get the most from your Microsoft 365 apps plus common-sense ideas, useful links, business book reviews and more.

To find posts about a specific app, look for the app name in the blog title.



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  • 27 Nov 2024 2:42 PM | Michelle Hamer (Administrator)

    In this video, 

    1. Learn how to permanently delete emails from your deleted folder to free up space and keep your deleted items tidy.

    2. Discover how to check the number of emails in any folder, helping you stay organized and on top of your email count.

    3. Finally, find out how to change the arrangement sequence of your emails to view messages from specific authors, making it easier to locate and delete unnecessary communications.

    Short cuts used in this video:
    {Ctrl + A},{Shift + Delete} or {Delete},
    click on first email, hold down {Shift} and click on last email to be selected


  • 13 Nov 2024 1:48 PM | Michelle Hamer (Administrator)

    I always pride myself about reading the Microsoft prompts, but today I was not quite with it when I jumped into MS-Teams and just like that my Teams and Chats merged!

    Now I did read Microsoft were merging Chat and Teams, but ….

    Breathe, I said, and watch the screen I said to myself, and let's see what else they have to show me.  And I was directed to "Settings" and a new option called "Chats and Channels".  Phew, I could reverse what just happened and take a moment to see if this new style of "Chats in one location" is beneficial. I am undecided, but I will keep playing with it to see.


  • 7 Nov 2023 5:01 PM | Michelle Hamer (Administrator)

    You have been given a list of over 900 guests who are departing your ship, and you need to develop a summary of how many people will be departing on what time and flight code.

    To do this we will use the UNIQUE function, and then the IFCOUNTS function.  

  • 7 Nov 2023 4:40 PM | Michelle Hamer (Administrator)

    While there are many options to hide information in Excel file, let's explore using

    • N Function
    • Data > (Outline) Group
    • Hiding a column/row
  • 7 Nov 2023 4:02 PM | Michelle Hamer (Administrator)

    Have you experienced something not quite showing up on the screen or it's not printing correctly? Word enables you to search for codes in your document.


  • 23 Oct 2023 3:30 PM | Michelle Hamer (Administrator)

    Again another thing that has been niggling at my mind.  I recall when a range is selected you can move the cursor to the various corners of the selected range.  Today I found the answer:

    • After selecting the range, press [Ctrl + .]  this will move you around the 4 corners of the selected range
    NB: This does not work in a formula which is what I was wanting, but hey I have had a small win.  
  • 19 Oct 2023 4:02 PM | Michelle Hamer (Administrator)

    Since getting my new laptop I have needed to press " twice to get a double quote displayed - very frustrating.  Today I decided to solve this problem so here goes... 

    NB: My new laptop is Windows 11 which makes a difference to the instructions.  So best of luck ...

    Search for Settings > Time and language > Language & region .. working with

    :: English (Australia) click on ... (to select Language options)
    Scroll down to find Installed keyboard and [Add a keyboard] and you are looking for US Qwerty
    then REMOVE others (in particular "United States-International")

    Now restart your computer and you will (hopefully) find all key functioning correctly. 


  • 31 Aug 2023 4:29 PM | Michelle Hamer (Administrator)

    Exploring 3 techniques for fill a series of cells with values, using

    • Autofill
    • SEQUENCE function
    • MOD function
  • 31 Aug 2023 4:27 PM | Michelle Hamer (Administrator)

    PowerPoint has some cool Transition styles and Morphing is one of these.

    Join me to see how to use this style to take an object from one side of a slide to another side while enlarging the object.


  • 31 Aug 2023 4:14 PM | Michelle Hamer (Administrator)

    You are preparing for a meeting, and you need to:

    • Get your content a little more organised – the quick way to create a table, and 
    • You need to double check your calculations - OneNote to the rescue.
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